Privacy Policy

Last Updated: October 14, 2025

At EM Clean and Shiny, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We only collect personal information that you voluntarily provide through our contact form at https://www.emcleanandshiny.ca/.This may include: Your name, your email address and any message or information you choose to share. We do not collect personal information automatically, other than what is necessary for basic website functionality (such as standard cookies or analytics, if applicable).

2. How We Use Your Information

We use the information you provide to: Respond to your inquiry or message, provide customer service and support, improve our website and communication. We will not sell, rent, or share your information with any third parties, except where required by law.

3. Cookies and Analytics

Our website may use cookies or basic analytics tools (such as Google Analytics) to help us understand website traffic and improve performance. These tools may collect non-personal information such as browser type, device, and general location, but not personal details unless you have submitted them through our contact form. You can disable cookies in your browser settings if you prefer not to share this information.

4. Data Retention

We only keep your personal information for as long as necessary to fulfil the purpose for which it was collected — typically, to respond to your inquiry. Once no longer needed, we delete or securely dispose of your information.

5. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, please note that no method of internet transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including: The right to access the information we hold about you. The right to request correction or deletion of your personal information. The right to withdraw your consent at any time. To exercise any of these rights, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the Site after any changes are posted means you accept those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: EMCleanAndShiny@gmail.com

Website: https://www.emcleanandshiny.ca/